some customers are aware, our mail server recently became compromised
and was used as a relay for spammers. This vulnerability was discovered
to be a result of insufficient password requirements, which allowed the
alleged spammer to access accounts using simple passwords.
Beginning July 1, 2010, Firehouse Solutions will be adopting the
following password requirements for the Mail Server and
The guidelines have been heavily researched by our team and are common
practice among many secure websites throughout the Internet. We
encourage you to send this announcement to your users and ask them to
update their passwords within SmarterMail and the Members Area. After
July 1, 2010 the servers will "force" users that do not meet the
password requirements to update their password upon login.
- Must be at least 6 characters
- Require a number
- Require a capital letter
- Require a lower case letter
- Cannot match username
The primary objective of this change is to ensure a safe and secure
online environment for all users. As always, if you have any questions,
feel free to contact us via Support@FirehouseSolutions.com.
Thursday, May 27, 2010 1:01 PM