Firehouse Solutions provides a tiered website management system designed to ensure secure and efficient control over your department’s online presence. The platform includes three key administrative roles: Website Administrator, Website Manager, and Content Manager. Each role has specific permissions and responsibilities to help maintain the website’s functionality and content integrity.
Website Administrator
The Website Administrator holds the highest level of access and authority on the website. This role includes full control over all website operations, including user permissions and administrative functions.
To manage Website Administrators:
Log in to the Members Area.
Navigate to Website Security > Website Administrators.
In this section, you can add or remove members as needed.
You can also designate which administrators will serve as the billing contact for your department.
The screen displays the Last 10 Administrator Changes for accountability and tracking purposes.
Note: To make any changes to administrative roles or permissions, you must already be a Website Administrator.
Website Manager
The Website Manager role is responsible for overseeing one or more functional website modules, such as news stories, databases, display boards, and other interactive components.
To manage Website Managers:
Log in to the Members Area.
Go to Website Security > Website Managers.
Select the specific module you wish to manage.
From there, you can add or remove members for that module.
Content Manager
The Content Manager is tasked with updating and managing individual content pages across the website. This role is ideal for users responsible for keeping specific pages current, such as station information, fire prevention tips, or community event updates.
To manage Content Managers:
Log in to the Members Area.
Click on Website Security > Content Managers.
Choose the content page you wish to manage.
You can then add or remove members assigned to that page.
Important: After any changes to a member’s permissions, they must log out and log back in to the Members Area for the updates to take effect.