Recent News

We’ve been busy adding new features and improvements across the platform. Here’s a quick rundown of what’s new and how it can help your department.

Smart Search in the Members Area Tired of clicking through five pages to find last month’s meeting minutes? Located at the top of the Members Area, users can now just type what they’re looking for: “SCBA inspection form,” “next drill night,” “mutual aid agreement” and Smart Search pulls up the right thing from anywhere on your site...

We’re giving every one of our customer websites a fresh, modern look that works just as well on a phone as it does on the station computer, at no cost to you. That’s right, FREE. The update will include upgraded styling and responsiveness, while keeping the same look and feel.

We’ll roll it out one department at a time and let you know when yours is done. We decided that nobody gets left behind on this one. Every customer gets the upgrade. If something doesn’t sit right with you, say the...

You may have seen headlines this week about a critical security flaw affecting websites across the internet. Your website is not affected.

What happened On October 20, PHP - the programming language behind WordPress, Drupal, Joomla, and most e-commerce platforms - disclosed two critical vulnerabilities (nicknamed “PHP2Shell”) that lets an attacker run code on a web server with no login required. Both were rated 9.2 out of 10 in severity. Every PHP version since 2012 is affected and...

Two updates are live on your site today! A new HTML Editor for managing your web pages, and a new Firehouse Solutions API to access your department's data.

New HTML Editor

The editor you use when editing web pages has been replaced with TinyMCE. The previous editor had reached end of life and was no longer receiving security updates, so this keeps your site current. It also brings a number of improvements:

- Modern, cleaner toolbar. Fewer buttons you never used, and the ones you do...

We're excited to announce the release of our new Training Center module, now available for all Package 1 and Package 3 website clients.

The Training Center is a portal that allows your department to manage training presentations, quizzes, certifications, and reporting in one convenient location. You'll find it in your Members Area under Administration Menu → Training Management, and your members will see a new Training Center link in their Members Area menu.

Key features include:

-...

Rewrite with ChatGPT: Professional News Stories at the Click of a Button

Firehouse Solutions has released a one-click story rewriting tool powered by ChatGPT, built directly into our platform's news publishing workflow. Department personnel are firefighters before they are writers, and this tool helps bridge that gap.

Authors can click the "Rewrite with ChatGPT" button directly within any news story to instantly sharpen its grammar, clarity, and professionalism before it goes live...

We’ve just made managing your news a whole lot easier. You can now schedule when your news posts go live and when they come down. All in one simple step!

Here’s what’s new:

Set a Publish Date & Time: Plan your news posts in advance and let the system handle the rest. Set an Unpublish Date & Time: Automatically remove or hide news posts when they’re no longer relevant. Hands-Off Automation: Keep your news feed fresh and timely without needing to log in and update manually.

How it...

The Members Area now features both light and dark mode options to reduce eye strain and enhance visual comfort. Users can easily switch between modes using the sun/moon toggle located in the top right corner of the Members Area, next to your logo. This update includes a carefully designed, consistent user interface, including for mobile devices, to ensure a smoother and more visually appealing experience.

Users can now set 24-hour email reminders for calendar events by selecting "Set...

At Firehouse Solutions, we are committed to helping public safety organizations protect and manage their email communications. That's why we're proud to offer email archiving through SmarterMail—a solution that ensures all email traffic on your domain is captured, stored, and retrievable. With this system, your organization’s leaders can review, download, and restore important correspondence, even from deleted user mailboxes.

Here are some key reasons why email archiving is essential for...

In the next few weeks, the Firehouse Solutions web team will be upgrading SmarterMail to the most recent version.

To review all new features of SmarterMail, feel free to review them here: https://www.smartertools.com/smartermail/business-email-server

In this upgrade, SmarterMail has developed full integration with emClient. emClient is comparable and arguatively more easy to use than Microsoft Outlook, both desktop and mobile apps. Plus, it's FREE with up to 2 email accounts.

To...