Hannah, we should probably provide more documentation for duty scheduling. In addition to support crews, our duty scheduling system supports shifts and positions. These must be established by our team by contacting support@firehousesolutions.com. If you have any further questions, please let us know.
Ron Raley
Firehouse Solutions
P.O. Box 911
Leonardtown, MD 20650
Office: 301-475-1900
Email: Ron@FirehouseSolutions.com