Recent News

Firehouse Solutions has recently upgraded SmarterStats to Version 6.3. The newest version has a redesigned interface, new reporting items, dual axis charting, and many more exciting features which allow administrators to view the most accurate and detailed statistics for your website.

Through an effort to integrate SmarterStats with your website, we have provided the following Website Statistics feature, which is available to administrators:

1. Log into the Members Area 2. Under the...

We hope that everyone is having a safe and happy holiday season! We have been working on several new features that will be implemented on Wednesday, January 5, 2011.

Mainly, we have redesigned the Members Area application and Online Members listing. The new application, seen on the Southern Maryland Volunteer Firemen's Association, is less complicated. It also allows our team to set custom fields for your organization, such as Station, Department ID, etc.

Additionally...

After a thorough test and review, our team will be performing an upgrade on the e-mail server on August 12, 2010 at 1:00 AM EST. We will be upgrading the mail server to SmarterMail 7. This process will not result in any loss of messages, preferences, or user settings, but it could slightly delay the flow of messages for a brief period while the install is taking place. A server restart is required during the installation process.

SmarterMail 7 offers dozens of new features to...

As some customers are aware, our mail server recently became compromised and was used as a relay for spammers. This vulnerability was discovered to be a result of insufficient password requirements, which allowed the alleged spammer to access accounts using simple passwords.

Beginning July 1, 2010, Firehouse Solutions will be adopting the following password requirements for the Mail Server and Members Area:

- Must be at least 6 characters - Require a number - Require a capital...

Firehouse Solutions has developed and tested a News Toolbar to be deployed on your website. This is a notification that on Thursday, April 8, 2010, our team will deploy the feature to our customers.

The news toolbar will allow website visitors to easily share and interact with your news stories. More specifically, visitors will be able to e-mail the story to a friend, print the story, export to PDF (portable document format), subscribe to an RSS feed, map the incident location, and post...

In response to recent server instabilities, our team has successfully tested and upgraded the web application server to a faster 64-bit environment. This upgraded software utilizes RAM (random access memory) much more efficiently, which has ultimately fixed the HTTP 503.0 errors some visitors we're seeing when viewing the websites.

The guestbook spam issue has also been corrected. Originally, a CAPTCHA image was used on the guestbook entry form to ensure a human is processing the form...

We have received multiple reports of issues with the guestbook feature. The guestbooks have recently fallen victim to Spam messages. It seems that the perpetrator has found a way to scan and read our CAPTCHA feature, which is supposed to alleviate Spam messages entirely. Our team is investigating the issue and we will be implementing a more robust CAPTCHA feature later this week. In the meantime, please feel free to delete the guestbook entries.

There have also been reports of HTTP...

After significant testing, our team will be performing an upgrade on the e-mail servers on October 1, 2009 at 1:00 AM EST. We will be upgrading to SmarterMail 6.1. This process will not result in any loss of messages, preferences, or user settings, but it could slightly delay the flow of messages for a brief period while the install is taking place. A server restart is required during the installation process.

SmarterMail 6.1 offers dozens of new features to improve the user and...

Firehouse Solutions is pleased to announce our new and improved website and logo for 2009. After using a successful brand since 2003, our team decided that we needed to boost a new look and feel that better reflects our organization.

The new website allows visitors to subscribe to us through RSS, Twitter, and YouTube. We are also working on many new and exciting features for our customers and will post these updates on our new website.

The website is available via the following link:...

After thorough analysis and testing, Firehouse Solutions will make the following upgrades to our mail server, effective immediately:

- You may now auto-forward messages to AOL and Comcast e-mail addresses - You may now create and manage mailing lists in SmarterMail - Disk storage space for each domain has been increased to 3 gigabytes

These changes we're made possible with our new dedicated server environment. A new mail server was introduced several months ago. This server...