Recent News

Firehouse Solutions Website Administrators:

We recently introduced a feature that attaches an ICS file attachment to all Calendar e-Alerts. This works extremely well and allows users to click on the file to add an event directly to their personal calendar.

However, with the introduction of this feature and our new business growth, we noticed that e-Alert processing is running slower. Last night, a customer with thousands of members updated their calendar for the entire year. Each...

Firehouse Solutions SmarterMail Users:

The SmarterMail server operating system was successfully upgraded to Windows Server 2012. Everything is running quick and smoothly at this point. We will continue monitoring performance of the new server to ensure stability.

Now that we are running SmarterMail 14 on the latest version of Windows Server, our team has decided to adopt a folder auto-clean policy. The auto-clean policy applies to all SmarterMail users and will automatically delete...

On Sunday, August 2, 2015, between 2300 and 0300 hours EST, our team will be migrating our SmarterMail server from Windows Server 2008 to Windows Server 2012. With similar reasoning from our recent web server upgrade, our team feels that Windows Server 2012 has been thoroughly tested by the IT community over the past several years and is safe to use in a high-traffic production environment. This upgrade has been well-planned and coincides with our efforts to run the most recent and updated...

Our team is proud to introduce new calendaring upgrades for your website! We have implemented two very useful and robust features to the online calendar tool, Repeating Events and iCalendar Feeds. We feel that these features will assist your organization to manage one easy-to-use calendaring system that is accessible to all members. It also provides sync abilities to the calendar data so that members can pull the information into their own personal calendar apps.

Repeating Events The...

On Friday, January 30 2015, between 0000 and 0300 hours EST, our team will be migrating our web server and database server from Windows Server 2008 to Windows Server 2012. We feel that Windows Server 2012 has been thoroughly tested by the IT community over the past several years and is safe to use in a high-traffic production environment. The upgrade has been well-planned and coincides with our efforts to run the most recent and updated software provided by our vendors.

During this time...

Over the past few months, our web team has been diligently programming a new feature called "Databases" and we would like to finally make it available for release. The feature allows website administrators to create their own databases, build forms, add fields, and apply security. Once a database is created, members can input, view, search, and export records to Excel. You can even generate forms for public use and have the records saved directly into the database!

Some of the possible...

At Firehouse Solutions, we feel that it is part of our mission to help emergency service organizations communicate with local citizens. That is why we are proud to introduce a new feature that will automatically display National Weather Service alerts on your website's home page. The feature will only display if a National Weather Service alert is active within your city or county. If an alert is active, such as a hurricane warning, an alert box will appear at the top of your homepage and...

Firehouse Solutions is partnered with SmarterTools to provide a solid and reliable e-mail server solution. Our team has recently deployed a new tool that allows administrators to keep better track of e-mail user accounts and aliases for your domain. We have recently taken advantage of "Automated Web Services" in SmarterMail to code an overview page in your Members Area. The new page is called "SmarterMail Overview" and is located on the Administration menu in the Members Area. This page...

Firehouse Solutions will be upgrading the mail server software to the newest version, SmarterMail 12, on Sunday, March 16, 2013 at 11:00 PM EST. The upgrade will require a server restart and should only take approximately 10 minutes. All incoming and outgoing e-mail will be properly spooled during the restart.

SmarterMail 12 offers many exciting features, which include:

- Improved Text Editor Throughout - Connect and Share Using Google Drive - Increased Spam Management - Greater...

Although it took additional time, the migrations team has successfully moved all website and e-mail services to the Cloud environment. After thorough testing, our team has concluded that all systems are functioning correctly.

If you experience any connectivity issues, please contact us at 301.475.1900 or Support@FirehouseSolutions.com. Good night!